TERMS AND CONDITIONS

Last updated: 23 March 2026
These Terms and Conditions (“Terms”) govern your use of the website www.yoshouse.com (the “Website”).

The Website is operated by Yo&Co Group Limited, trading as Yo’s House (“we”, “us”, “our”).

By using this Website, you agree to these Terms. If you do not agree, you must not use the Website.

1. About Us

Yo’s House is a trading name of:

Yo&Co Group Limited
Company Number: 14981458
VAT Number: 452719875
Registered in England & Wales
Registered Office: 167–169 Great Portland Street, London, W1W 5PF
Email: info@yoshouse.com
Website: www.yoshouse.com

2. Use of the Website

You agree to use this Website only for lawful purposes. You must not:
  • Use the Website in any way that breaches applicable laws or regulations
  • Attempt to gain unauthorised access to systems, servers, or data
  • Interfere with the Website’s functionality or security
  • Use the Website to transmit harmful or malicious content
  • Misuse the Website for fraudulent enquiries or bookings
We reserve the right to restrict or terminate access at our discretion.

3. Nature of Our Services

Yo’s House provides:
  • A curated platform showcasing luxury properties
  • Booking facilitation services
  • Concierge and lifestyle services
We may act as:
  • An intermediary between guests and property owners, and/or
  • A service provider for concierge services
Specific terms relating to bookings, payments, cancellations, and stays will be governed by separate Booking Terms & Conditions.

4. Intellectual Property

All content on this Website, including:
  • Property listings
  • Images and videos
  • Branding and logos
  • Text, design, and layout
is owned by or licensed to Yo&Co Group Limited.
You may:
  • View content for personal, non-commercial use only
You may not:
  • Copy, reproduce, distribute, or commercially exploit any content without prior written
    consent

5. Property Listings & Accuracy

We aim to ensure all property listings are accurate and up to date. However:
  • Descriptions, images, and availability are provided for guidance only
  • Properties may change or become unavailable without notice
  • We do not guarantee suitability for your specific requirements
Final details will always be confirmed during the booking process.

6. Concierge Services Disclaimer

Concierge services (e.g. transport, dining, experiences) are provided:
  • Through third-party partners or suppliers
  • Subject to availability and external provider terms
We are not liable for:
  • Acts, omissions, or service failures of third-party providers
  • Changes, cancellations, or service quality issues outside our control

7. Limitation of Liability

To the fullest extent permitted by law:
  • We exclude all implied warranties, representations, or conditions
  • We are not liable for indirect, incidental, or consequential losses
  • We are not responsible for losses arising from reliance on Website content
Nothing in these Terms excludes liability for:
  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

8. Third-Party Links

This Website may contain links to third-party websites.
We are not responsible for:
  • Their content
  • Their availability
  • Their privacy practices
You access third-party sites at your own risk.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, available on the Website.

10. Website Availability

We do not guarantee that the Website will:
  • Always be available
  • Be uninterrupted or error-free
  • Be secure or free from bugs
We may suspend or withdraw access at any time without notice.

11. Changes to These Terms

We may update these Terms from time to time.
The latest version will always be available on this page, with an updated “Last updated” date.
Continued use of the Website constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Yo&Co Group Limited
Email: info@yoshouse.com
Address: 167–169 Great Portland Street, London, W1W 5PF
Website: www.yoshouse.com